Reviewed · MUSEUMS

NYC: Empire State Building Tickets – Observatory & Museum

★ 4.7 · 25,757 reviews 45 minutes - 2 hours From $47 Operated by Empire State Building Observatory · Bookable on GetYourGuide
Book on GetYourGuide →

New York looks different from above. The Empire State Building combines 360-degree views from the 86th floor with a well-made museum that explains how this famous tower became part of the city’s identity. I especially like the restored galleries and the playful King Kong displays, which give the visit more substance than a quick elevator ride to a photo platform.

I also like the choice of tickets. The standard option reaches the 86th-floor observatory, while the upgrade adds the 102nd floor, with floor-to-ceiling windows and wider views across New York and, on a clear day, as many as six states. The main drawback is simple: queues and weather can shape the experience, and the $47 starting price rises when you add the 102nd floor or express entry.

Key Points Before You Book

NYC: Empire State Building Tickets - Observatory & Museum - Key Points Before You Book

  • The 86th floor is the main event: You get open-air, 360-degree views from the heart of Manhattan, with protective fencing and plenty of chances for city photos.
  • The 102nd floor costs extra: Its enclosed, floor-to-ceiling windows provide a higher and more polished viewing experience, especially in cold or windy weather.
  • The museum comes before the observatory: Restored galleries cover construction, architecture, opening day, movies, and the building’s famous King Kong connection.
  • Express entry can be worthwhile: It gives red-carpet treatment and avoids regular lines, which matters during busy holiday periods and popular sunset hours.
  • Midday offers a practical balance: The recommended window is 12pm to 3pm, but early morning, sunset, and evening each have a different payoff.
  • Security is airport-style: Leave luggage, large bags, glass, sports gear, and paint or markers behind.

Why the Empire State Building Still Earns Its Place

NYC: Empire State Building Tickets - Observatory & Museum - Why the Empire State Building Still Earns Its Place

New York has several high observation decks now, but the Empire State Building gives you something the newer places cannot copy: a direct connection to the city’s past. You are not simply looking down at Manhattan. You are entering one of its defining symbols.

The tower opened in 1931, and the experience makes a point of showing how quickly it was built and how much ambition went into the project. The displays bring the period to life without asking you to read a wall of dry information. I found the building’s construction story especially useful because it turns the view into more than a pretty picture.

The building also has a strong place in popular culture. The themed galleries called Opening Day and King Kong connect the tower to old films and public imagination. You can pose with King Kong and take photos that are much more playful than the standard skyline shot.

That mix suits a wide range of interests. If you care about architecture, you have the Art Deco details and construction displays. If you are visiting with children, the interactive elements and movie themes keep the visit moving. If you only want a classic New York view, the route gets you there without burying the main attraction under too much museum time.

More Museums in New York City

Entering Through the Art Deco Lobby

NYC: Empire State Building Tickets - Observatory & Museum - Entering Through the Art Deco Lobby

The visit begins at the Empire State Building’s Fifth Avenue entrance, where the Art Deco design gives you an immediate sense of place. The lobby has a formal, polished look, with decorative details that are easy to miss if you rush toward the lifts.

You must pass through airport-style security before reaching the observatory. This is important when planning your day. Large bags and luggage are not allowed, and you should also leave glass objects, sports equipment, and marking tools such as paint or markers at home.

There is free WiFi in the building, and an air purification system regulates air quality throughout the site. Those details will not make or break your visit, but they add comfort during a stop that can last anywhere from 45 minutes to two hours.

The exact meeting point can vary with the ticket you choose. Check your booking details before you set out, especially if you have purchased an express option.

The Museum Turns a View Into a Story

The museum is one of the best reasons to choose this attraction over a quick trip to a rooftop. It comes as part of the visit, so you do not need to make a separate decision about whether to spend extra time there.

The galleries cover the building’s construction and its role in New York culture. The two-story architectural model helps you understand the tower’s shape and scale before you see the city from above. It is a useful pause between the lobby and the elevators, particularly if you want context rather than just a high viewpoint.

The Opening Day gallery takes you back to the building’s early years. It shows how the Empire State Building was presented to the public and why it became such a powerful symbol of modern New York.

The King Kong section is lighter and more hands-on. It works well for families, but adults will find plenty to enjoy too, especially if classic movies are part of your idea of New York. The movie displays show how often the building has been used to represent ambition, romance, danger, and the city itself.

I would allow at least 20 to 30 minutes for the museum if you want to read the displays and try the photo opportunities. You can move through faster, but that would miss much of what makes this visit different from a basic observation deck ticket.

Reaching the 86th Floor Observatory

NYC: Empire State Building Tickets - Observatory & Museum - Reaching the 86th Floor Observatory

The elevator ride is quick and smooth, according to the practical experience described by visitors, but the real change comes when you step onto the 86th floor. Manhattan spreads in every direction, with the city grid, rivers, bridges, and distant buildings all competing for attention.

This is the Empire State Building’s classic viewpoint. The outdoor deck gives you open-air views and a stronger sense of height than an enclosed room. You can look north toward Midtown and Central Park, south toward Lower Manhattan, and across the rivers toward New Jersey and Brooklyn.

The deck can become crowded, particularly around sunset and during holiday periods. Still, the layout lets you move around rather than stare at a single fixed view. Free binocular stands help you inspect distant parts of the city, and outdoor heat blowers are a thoughtful touch on cold days.

Wind and temperature deserve attention. A clear winter day can provide exceptional visibility, but the open-air deck may feel very cold and windy. One visitor had trouble taking photographs because of strong wind, while another found a snowy visit magical despite limited visibility.

Bring warm clothing if you visit in winter. A hat and gloves are more useful than you might expect, especially if you plan to stay outside long enough to enjoy each direction.

What You See in Daylight, at Sunset, and After Dark

NYC: Empire State Building Tickets - Observatory & Museum - What You See in Daylight, at Sunset, and After Dark

The best time depends on the kind of view you want. The recommended visiting window is 12pm to 3pm, when daylight generally gives you a clear look at the street plan and surrounding districts.

Morning can be a smart choice if you want space and fewer lines. A 9am visit has sometimes meant an almost empty deck, making it easier to walk around and take photographs without waiting for a gap.

Sunset offers the most dramatic change. You can watch the city shift from sharp daylight to warm color and then to a field of lights. The downside is popularity. Sunset slots often draw larger crowds, so express entry may make more sense at that time.

Evening is excellent for city lights. Midtown’s illuminated buildings, moving traffic, and distant signs create a very different picture from the daytime view. The Empire State Building itself may also be lit, giving you a chance to photograph one New York landmark from another.

Cloud and fog can defeat even the best timing. If visibility is poor, the museum still gives you a worthwhile indoor experience, but you should not expect distant views. If your schedule allows, changing to a clearer time can make a major difference. Some ticket holders have been able to reschedule through the app when morning visibility was poor.

Is the 102nd Floor Worth the Upgrade?

NYC: Empire State Building Tickets - Observatory & Museum - Is the 102nd Floor Worth the Upgrade?

The standard ticket reaches the 86th floor. It does not take you to the top of the building, so read the ticket description carefully before booking. One visitor was disappointed to learn that the basic option ended at the 86th floor.

The 102nd-floor upgrade adds a higher observation point with dramatic floor-to-ceiling windows. It feels more enclosed and refined than the open-air 86th floor, which is useful when wind, cold, or rain make the lower deck uncomfortable.

The higher level also gives you sweeping views that can reach across six states in clear conditions. That claim depends heavily on visibility, so do not book the upgrade expecting distant states on a hazy or cloudy day.

I think the upgrade is most appealing if this is a special occasion, your first visit to New York, or you want the broadest possible view. William, visiting for the experience in February, specifically found the 102nd floor worth the extra cost. For a shorter or more budget-focused visit, the 86th floor already delivers the classic Empire State Building moment.

You can also treat the two floors as different experiences rather than simply a higher and lower version of the same view. The 86th floor gives you air, scale, and the city immediately below. The 102nd floor gives you glass, height, and a calmer way to study the horizon.

General Entry or Express Ticket?

NYC: Empire State Building Tickets - Observatory & Museum - General Entry or Express Ticket?

At $47 per person, the general ticket is not a cheap add-on, but it includes the museum, the 86th-floor observatory, the architectural model, the Art Deco lobby, WiFi, and booking fees and sales tax. That makes it better value than a ticket that only provides access to a lift and viewing platform.

The main question is how much your time is worth. On quiet mornings, general entry may be perfectly adequate. On busy days, particularly around Christmas, New Year’s, or sunset, lines can eat into a carefully planned New York schedule.

The express ticket provides red-carpet entry and lets you skip the regular lines. It costs more, but the extra expense can be reasonable if you have only a few hours in Midtown or are visiting at a peak time.

Do not assume express entry makes the whole building private. You still pass through security, and the observatory itself can have people on it. The benefit is a faster route through the entry process, not a completely empty deck.

How Long Should You Allow?

NYC: Empire State Building Tickets - Observatory & Museum - How Long Should You Allow?

The stated duration is 45 minutes to two hours. That range is realistic because the visit is self-paced.

You can reach the viewing deck, take a few photographs, and leave in under an hour if your schedule is tight. I would plan closer to 90 minutes if you want to see the museum, stop at the King Kong displays, study the model, walk around the full deck, and spend time with both city and river views.

Two hours makes sense if you are visiting around sunset, waiting for the lights to appear, or adding the 102nd floor. It also gives you breathing room if queues are longer than expected.

The experience does not force you to rush through the observatory. That is useful because the best view may not appear immediately. A hazy horizon can improve, or you may want to wait for the changing light before taking your main photos.

Family Access and Wheelchair Use

This is a family-friendly attraction, with interactive displays, movie references, and the King Kong section giving younger children something to do besides look through railings at tiny cars.

Children under six enter free. Security restrictions still apply to every person in the group, so avoid bringing large bags, glass items, or sports equipment.

The Empire State Building is fully ADA compliant and wheelchair-accessible. Both motorized and non-motorized wheelchairs are permitted, and service dogs are allowed. The open-air deck, museum route, and elevators are designed to support wheelchair access.

The visit can work well for mixed-age groups because people can spend different amounts of time at each display. Someone interested in architecture can linger over the construction exhibits, while another family member can move ahead to the view.

Practical Planning for a Better Visit

Book a time that matches your priorities. Choose midday for a straightforward daytime view, early morning for a quieter start, sunset for changing colors, or evening for illuminated New York.

Check the forecast before committing to the upgrade. The 102nd floor remains useful in poor weather because it is enclosed, but distant visibility still depends on clear conditions.

Wear sensible shoes and bring a warm layer. You may spend enough time outside on the 86th floor for the temperature to affect your comfort, especially in winter.

Keep your belongings small. There is no benefit in arriving with luggage only to discover that it cannot pass security. Glass objects, marking instruments, and sports gear are also specifically prohibited.

Leave time for the gift shop at the end. It offers building and King Kong souvenirs, and prices have been described as reasonable compared with other New York gift shops. That is a small but welcome improvement over the usual landmark shop experience.

The booking terms also make the visit easier to fit into a changing itinerary. You can cancel up to 24 hours ahead for a full refund, and the reserve-now, pay-later option lets you hold a place without paying immediately. Check the available start times because opening hours and slots can vary.

Who Should Book This Experience?

I would recommend it to first-time visitors who want one classic New York attraction, families who need some indoor entertainment, and anyone who values a story behind the view.

It is also a strong choice for returning visitors. The skyline may be familiar, but the museum displays and added photo features can make the visit feel different from a previous trip.

You might prefer another observation deck if your only goal is to photograph the Empire State Building itself. From this building, you see the landmark from within, not as part of the skyline. But if you want to understand why the building matters while seeing Manhattan from above, this experience has a clear advantage.

The attraction suits both short visits and relaxed afternoons. You can do it in 45 minutes, but the museum and multiple viewpoints reward a slower pace.

Should You Book the Empire State Building Tickets?

Yes, especially if this is your first New York visit or you want a landmark experience with more than a view. The 86th floor delivers the essential panorama, while the museum gives the visit a useful sense of time, design, and movie history.

I would choose general entry for an early or midday visit when saving money matters. I would pay extra for express entry during holiday periods or sunset, and I would add the 102nd floor for a milestone occasion, a first trip, or the clearest possible day.

The one rule I would follow is to plan around visibility. A clear morning can beat a crowded sunset, and a snowy visit may be memorable even when the horizon disappears. At $47, this is not a casual impulse stop for every budget, but the combination of museum, Art Deco interiors, and 86th-floor views gives you solid value for a major New York attraction.

FAQ

How much does the Empire State Building ticket cost?

The listed starting price is $47 per person. The final price depends on whether you choose general or express entry and whether you add access to the 102nd floor.

What floors can I visit with the standard ticket?

The standard ticket includes access to the 86th-floor observatory. Access to the 102nd floor depends on the ticket option selected.

Is the Empire State Building museum included?

Yes. Every visit includes the immersive museum, interactive galleries, the two-story architectural model, and displays about construction, opening day, movies, and King Kong.

What is the best time to visit?

The recommended time is between 12pm and 3pm for daytime views. Early morning can offer shorter lines, while sunset and evening provide changing colors or city lights.

Is the attraction wheelchair-accessible?

Yes. The Empire State Building is fully ADA compliant and wheelchair-accessible. Motorized and non-motorized wheelchairs, along with service dogs, are permitted.

What items are not allowed inside?

Luggage and large bags are not allowed. You should also avoid glass objects, sports equipment, marking tools such as paint or markers, and packages that may not pass airport-style security.

More like this

Museums, compared.

The full Museums list →
9/11 Memorial & Museum Timed-Entry Ticket
★★★★★★★★★★4.8· 31,428 reviews· from $25

9/11 Memorial & Museum Timed-Entry Ticket

Read our review →
American Museum of Natural History Ticket
★★★★★★★★★★4.5· 15,447 reviews· from $37

American Museum of Natural History Ticket

Read our review →
Museum of Modern Art (MoMA) Entry Ticket
★★★★★★★★★★4.6· 12,540 reviews· from $30

Museum of Modern Art (MoMA) Entry Ticket

Read our review →
9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket
★★★★★★★★★★5.0· 6,381 reviews· from $39

9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket

Read our review →
9/11 Memorial Museum Admission Ticket
★★★★★★★★★★4.5· 6,376 reviews· from $36

9/11 Memorial Museum Admission Ticket

Read our review →
Intrepid Museum Entry Ticket
★★★★★★★★★★4.7· 4,687 reviews· from $38

Intrepid Museum Entry Ticket

Read our review →
USS Midway Museum Entry Ticket
★★★★★★★★★★4.9· 3,896 reviews· from $41

USS Midway Museum Entry Ticket

Read our review →

Browse the lists this tour appears in

Scroll to Top

Explore the USA

Start on a coastline and work inland.